Industry • Communications & Telecom

Cloud-native communications platforms that ship at network speed

TriCore Nova helps telecom and communications providers modernize OSS/BSS, unify network & customer data, launch 5G services faster, and deploy AI-driven customer experiences that reduce churn and unlock new revenue.

0–6 weeks
From idea to first controlled launch
<0ms
Target latency for customer APIs
0 pts
Typical churn reduction with customer AI
5G OSS/BSS modernization telco cloud platforms customer AI & churn prediction network observability & telemetry partner & MVNO APIs
Communications
OSS / BSS
5G Core
Customer AI
Partner APIs
Network Data
Billing

Where we plug into your telecom stack

From incumbent operators to cloud-native digital telcos, we work across OSS, BSS, network and data layers to create a programmable platform that launches new 5G and converged offers quickly and safely.

Outcomes we optimize for
  • Faster time-to-market for converged and 5G products
  • Reduced operational toil in provisioning and assurance
  • Churn reduction through proactive customer AI
  • Better use of network and customer data across teams

OSS/BSS modernization

  • API layers over billing, CRM and provisioning systems
  • Strangler patterns to de-risk core replacements
  • Event-driven changes to orders and subscriptions

Network & customer data

  • Streaming telemetry from network, CDRs and probes
  • Unification with CRM and usage for Customer 360
  • Features for churn, QoE and campaign targeting

Partner & MVNO ecosystems

  • Developer portals, sandboxes and API products
  • MVNO onboarding and lifecycle management
  • Reporting and analytics for partner performance

Platform blueprint for modern communications

We design telecom platforms as layered products: digital experiences, network-agnostic services, data and AI, and guardrails that match your regulatory and operational reality.

Experience & channels

  • Self-care apps and web portals for consumers & SMB
  • Sales, care and field-service experiences for staff
  • Partner portals for B2B, wholesale and MVNOs

Domain services

  • Product catalog, ordering and fulfillment APIs
  • Rating, charging and balance management services
  • Identity, devices, SIM and entitlement services

Data, AI & analytics

  • Real-time streams across OSS, BSS and network
  • Customer and network data models for AI
  • Churn, upsell, QoE and NPS drivers in production

Controls & foundations

  • Identity, consent, privacy and traffic throttling
  • Multi-region and multi-DC resilience patterns
  • Observability, change management and SRE runbooks

Core capabilities for communications & 5G

We build and evolve reusable components so each new offer, market or partner is cheaper and safer to launch than the last one.

OSS/BSS & catalog

  • Catalog-driven orders and bundling across segments
  • Configurable business rules for eligibility and credit
  • Order orchestration and fallout handling patterns

5G & network services

  • Exposure of network capabilities via APIs and events
  • QoS-aware routing of network and application traffic
  • Network slicing integration with business products

Partner & B2B platforms

  • APIs for resellers, MVNOs and enterprise partners
  • Partner lifecycle management and SLAs
  • Marketplace and revenue-share models

Digital channels & self-care

  • Apps and portals with consistent journeys across products
  • Usage insights, proactive alerts and recommendations
  • Configurable flows for acquisition, upgrades and support

Operations & field

  • Service assurance dashboards and runbooks
  • Field-service scheduling and task orchestration
  • LLM copilots for agents and network operations centers

Analytics & monetization

  • Churn and upsell models for retention campaigns
  • Prepaid and postpaid CLTV and margin insights
  • Wholesale and B2B profitability dashboards

Network, data & observability by default

We treat network and customer data as first-class citizens, designing telemetry and observability so your teams can understand what is happening in near real time.

  • Streaming pipelines from network elements, probes and OSS
  • Customer and network health indicators surfaced to agents
  • Real-time dashboards for launches and campaign performance
  • Alerting tuned to customer impact, not only component health
  • Data models that support both operations and analytics use cases
Control framework snapshot
Security & identity
Zero-trust network access, API security, customer identity and partner entitlements.
Compliance
Data protection, privacy regulations and lawful intercept requirements.
Reliability
SLOs around sign-up, top-up, usage and support journeys, plus incident playbooks.
Audit & traceability
Audit trails for configuration, offers, rules and partner changes.
Outcome

Network, IT and commercial teams share one picture of reality, making coordinated responses and experiments possible.

Sample engagement shapes

Every operator is different, but patterns repeat. We package playbooks, architectures and accelerators so each new transformation wave is less painful than the last.

Digital telco platform uplift

Strengthen existing digital stacks by introducing clear domains, APIs, events and observability.

  • Architecture reviews and domain mapping
  • API and event contracts for key journeys
  • Incremental rollout strategy and SRE support

5G & B2B2X platform builds

Design and build platform capabilities required to sell 5G and edge services to enterprises and partners.

  • Product and offer modeling for 5G and edge
  • Partner and API exposure strategies
  • Usage, SLA and revenue analytics foundations

Customer & churn AI

Deploy AI models for churn reduction, next best action and proactive care across channels.

  • Data pipelines and feature stores for customer AI
  • Model development and experimentation frameworks
  • Integration with campaign tools and care journeys

Ready to modernize your communications stack?

Whether you are uplifting digital channels, exposing 5G capabilities, or unifying OSS/BSS and network data, we can help design the journey and de-risk each step.

  • Discovery and architecture reviews for current platforms
  • Blueprints tailored to your footprint and regulations
  • Hands-on engineering, migration and SRE support

Your message will be sent directly to our team at sales@tricorenova.com.

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